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Knowledge Centre

Carpooling FAQ

Quick answers to common questions about shared journeys.

Is carpooling the same as a taxi?

No. A private carpool is generally a shared journey among participants rather than a conventional commercial taxi service. The legal treatment depends on the arrangement and applicable rules.

How should costs be shared?

Participants can agree on a transparent method for appropriate journey expenses.

Is carpooling safe?

Safety depends on the people, vehicle, route and practices involved. Use sensible screening and safe meeting points.

Can companies organise carpools?

Yes, employers can establish internal programmes subject to their policies and applicable laws.